Automation Analyst · AI Agent Developer · Ghaziabad, India

Autonomous agents that turn risk into measurable impact.

Risk Analytics · Predictive Modeling · Agentic AI Systems

Results-driven Automation Analyst and AI Agent Developer with 2+ years architecting autonomous agents, predictive risk models, and end-to-end process automation.

View work Contact
0%
Reduction in buyer fraud
0%
Less manual effort via agents
0+
Years in automation & AI
Impact · Readout
0%
Buyer fraud reduced
0%
Fraud-review effort cut
0%
Less reporting time
1–100
Automated risk-scoring scale
Fraud review: 40 min → 7 min per case
Impact at a glance

The numbers behind the systems I've shipped.

0%
Reduction in buyer fraud cases
ML risk prediction model
0%
Fraud-review effort cut per case
40 min → 7 min
0%
Reduction in HR screening effort
18 hours → 16 minutes
0%
Less manual reporting time
n8n + MySQL pipeline
About

An Automation Analyst and AI Agent Developer architecting autonomous agents, predictive risk models, and end-to-end process automation.

Over 2+ years, I've reduced buyer fraud by 40% through predictive modeling and cut manual review effort by up to 98% through Gemini-powered, RAG-enabled autonomous agents at IndiaMART.

My expertise spans LLM integration, Retrieval-Augmented Generation (RAG), agentic decision-making, workflow automation with n8n, and full-stack data pipelines in Python, SQL, and MySQL.

I've been recognized company-wide for delivering production-grade AI systems that drive measurable efficiency, security, and business impact.

Experience

Where the work happened

Aug 2023 – Present
IndiaMART InterMESH Limited
Noida, India

Automation Analyst

0%
Buyer fraud reduced
0%
Fraud-review effort cut
0%
HR screening reduced
0%
Reporting time saved
  • Developed a machine learning model to predict high-risk users, achieving a 40% reduction in buyer fraud cases through automated risk scoring (1–100 scale) based on historical platform activities.
  • Built an AI Sales Trainer Agent using Gemini Native Audio and Gemini 2.5 Flash for voice-based simulation, enabling sales executives to practice customer interactions with realistic digital personas.
  • Engineered an automated auditing tool for Buyer–Supplier conflict resolution, streamlining ticket processing and improving operational efficiency across support teams.
  • Designed and developed an AI-Enabled Dashboard and Agent leveraging artificial intelligence to track concerns and optimize process management organization-wide.
  • Created an automated reporting system using n8n workflow automation and MySQL, reducing manual reporting time by 70%.
  • Architecting an autonomous AI Fraud Detection Agent that proactively flags sellers exhibiting fraudulent intent — powered by Gemini-based analysis, RAG, autonomous decision-making, and external data integrations; reduced manual review effort per case from approximately 40 minutes to just 7 minutes (~82% efficiency gain).
  • Built a full autonomous HR Agent to streamline candidate shortlisting as part of an Internal Hackathon, reducing the manual effort of screening 4,000+ applications from 18 hours to just 16 minutes (~98% reduction).
  • Implemented a seller risk segmentation system (Red / Amber / Green categories) and automated ticket escalation based on buyer rating analysis.
Best Employee of the Month · 2× Best Human Voice · Hackathon
Feb 2023 – Jun 2023
Magic EdTech
Noida, India

Software Development Intern

  • Developed applications using Java with a MySQL database, collaborating in an agile development environment.
  • Participated in code reviews and quality assurance processes to ensure deliverable excellence.
Jul 2022 – Sep 2022
Ministry of Electronics & Information Technology
New Delhi, India

Mobile Governance Intern

  • Contributed to government mobile application development with a focus on security and compliance.
Projects

Systems built & deployed

Production-grade AI and automation systems from my work — autonomous fraud detection, an AI sales training agent, an HR screening agent, and automated reporting pipelines.

01 / SECURITY

Autonomous AI Fraud Detection Agent

Proactively flags sellers exhibiting fraudulent intent for the team's review — powered by Gemini analysis, RAG, autonomous decision-making, and external data integrations.

0%efficiency gain · 40 min → 7 min
GeminiRAGAutonomous Agent
02 / HIRING

Autonomous HR Agent

Streamlines candidate shortlisting; built for an Internal Hackathon to screen 4,000+ applications automatically.

0%effort reduced · 18 hrs → 16 min
Autonomous AgentLLM Integration
03 / RISK

ML Risk Prediction Model

Predicts high-risk users through automated risk scoring on a 1–100 scale, based on historical platform activities.

0%reduction in buyer fraud
Predictive ModelingPythonRisk Scoring
04 / REPORTING

Automated Reporting System

Reporting pipeline built with n8n workflow automation and MySQL, cutting manual reporting effort significantly.

0%less manual reporting time
n8nMySQLAutomated Reporting
05 / VOICE

AI Sales Trainer Agent

Voice-based simulation enabling sales executives to practice customer interactions with realistic digital personas.

Gemini Native AudioGemini 2.5 FlashNLP
06 / DASHBOARD

AI-Enabled Dashboard & Agent

Leverages artificial intelligence to track concerns and optimize process management organization-wide.

Dashboard DevelopmentData Visualization
07 / AUDIT

Automated Auditing Tool

Buyer–Supplier conflict resolution tool that streamlines ticket processing and improves operational efficiency across support teams.

Process AutomationMySQL
08 / SEGMENTATION

Seller Risk Segmentation

Red / Amber / Green risk categorisation with automated ticket escalation based on buyer rating analysis.

Risk AnalyticsAutomation
Skills

Technical toolkit

Languages

PythonSQL

Automation & Analytics

n8n Workflow AutomationProcess AutomationRisk AnalyticsPredictive Modeling

AI / ML & Agentic Systems

Gemini AIGemini 2.5 FlashGemini Native AudioLLM IntegrationRetrieval-Augmented Generation (RAG)Autonomous AI AgentsNatural Language ProcessingPrompt Engineering

Databases

MySQLFirebase

Tools & Platforms

PostmanGitGoogle Cloud PlatformData Visualization (Python)Excel

Core Competencies

Project ManagementData AnalysisAutomated ReportingDashboard DevelopmentFraud Detection
Education

Foundation

Jul 2019 – Jul 2023

B.Tech in Computer Science

IMS Engineering College · Ghaziabad, India
First Division
Certifications

Credentials

C1Anthropic Claude Certificate
C2Data Visualization Using Python
C3Cloud Core
C4Python for Data Science
Achievements

Recognition & outcomes

0%

Reduced buyer fraud

Through the development and deployment of an ML-based risk prediction model.

0%

AI Fraud Detection Agent

Gemini analysis + RAG + external data integration cut manual fraud-review effort.

40 min → 7 min per case
0%

Autonomous HR Agent

Reduced manual screening of 4,000+ hackathon applications.

18 hours → 16 minutes
Best Human Voice

Company hackathon award

Won for AI voice assistant development.

0×

Best Employee of the Month

Awarded for outstanding contributions to automation and AI initiatives.

Multiple

Production AI systems deployed

Autonomous fraud detection, an AI sales training agent, an HR screening agent, and automated reporting pipelines.

Contact

Let's build something efficient.

Open to opportunities in automation, analytics, and agentic AI. Reach out and I'll get back to you.

Email me LinkedIn
shivangsharma463@gmail.com linkedin.com/in/shivangsharma270 connectwithshivang.space Ghaziabad, India